PATRON EXPERIENCE ASSOCIATE
$17-19 per hour DOE
Performances (Thursday, Friday, Saturday 5:30-10pm; Sunday 12:30-4:30pm; Occasional Monday/Wednesday performances
Daytime (Lobby open Monday-Friday, 10am-5pm; Saturdays 11am-3pm)
Patron Experience Associates receive (4) Comp tickets to every show put on by THAC!
The Patron Experience Associate is responsible for creating, maintaining, and enhancing, a cultural environment and physical space where patrons can build relationships and connect with live theatre and the arts! Associates in this role will assist patrons in finding the perfect arts experience by providing general information, selling and upselling ticketed events, fulfilling donation and gift certificate requests, all while embodying outstanding customer service skills and accuracy through the Box Office. Associates will be trained in and fulfill the role of House Manager during performances, which includes supervising volunteers, setting up and assisting with concessions through the night, and most importantly, acting as a leader and resource for our patrons, staff, and volunteers.